A connected member journey
Member Experience
Engage members with mobile access, timely updates, and community content that keeps them connected.
One experience across every touchpoint
Members interact with your workspace long before they arrive on site — and long after they leave.
Member experience brings bookings, access, communication, and community into one connected journey, giving users a simple, consistent way to interact with your space across mobile and desktop.
Everything feels intentional, familiar, and easy to use.
Mobile access — book spaces and manage plans on the go
Event updates — stay informed about what’s happening in the community
Workspace content — announcements, news, and shared updates
Consistent interactions — the same experience across locations
Member experience tools support:
Engagement without extra effort
A strong member experience shouldn’t rely on manual coordination or multiple tools.
Operators can share updates, promote events, and communicate changes directly through the platform, keeping members informed without interrupting daily operations.
Use member experience features to:
Keep members informed in real time
Promote events and drive participation
Reduce friction in day-to-day interactions
Maintain a consistent brand experience
Whether members visit daily or occasionally, interactions stay simple, relevant, and easy to follow.
Connected to bookings, access, and community
Member experience is fully integrated with the rest of the platform.
With full integration, you can:
Link content to bookings and access
Target updates by membership group or location
Keep communication aligned with permissions
Support engagement with live operational data
Everything works together — from access to interaction.
Experience that builds loyalty
When interactions are clear and consistent, members feel more connected to your space.
A well-designed member experience supports retention, strengthens community, and reinforces the value of your workspace.