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The Cost of Operational Friction
Wednesday 11 November · 2pm GMT · 50 minutes

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What happens next

  1. Now

    Confirmation email with your personal joining link

  2. 1pm GMT, 11 November

    Reminder, 1 hour before we start

  3. 1:45pm GMT

    Final reminder, 15 minutes before

  4. 2pm GMT

    Click your link and join us live

Before the session

Think of one process you’d like to fix. You’ll receive a worksheet to map it and identify where to start.

Know someone who should be there?

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