Building the Bridge: How PONT is Reshaping Coworking Operations and Community
Our CEO, Manuel, recently took part in an interview with Flex in the City to talk about the future of coworking software, automation, and authentic member experiences.
In a conversation that covered everything from community building to AI-powered search, he shared how PONT is helping operators grow their spaces and strengthen their brands without losing the human touch.
In a sector where technology moves fast but human connection still wins hearts, PONT is finding the sweet spot between automation and authenticity.
We sat down with Manuel, CEO of PONT, to unpack how their coworking space management software is doing more than just managing bookingsits helping operators run leaner, grow faster, and build stronger communities.
From Operations to Experience: What PONT Really Does
We bridge places and people and help them grow together, says Manuel. And its not just a metaphor. At its core, PONT enables space operators to streamline operations, increase revenue, and offer their members the best experience possibleall through one customisable platform.
The system is built around three key pillars:
A robust booking and inventory management system, which adapts to the unique rules of each operator.
A white-label member app, fully branded with the operators colours, tone, and imagery, giving members autonomy in everything from booking desks and meeting rooms to managing invoices.
A community-building engine, which uses AI-driven tools to connect like-minded members and promote relevant eventsbecause great spaces are built on human connections, not just square footage.
Its Not About Tech for Techs Sake
In an industry increasingly flooded with platforms promising all-in-one features, PONT takes a grounded approach. We dont build tech just for the sake of it, says Manuel. Tech is only useful when it creates valuewhen it gives operators back time to spend with their members.
And this principle is reflected in every part of the platform. From AI-powered space search to smart member matching and automated event promotion, PONT tools are designed to reduce friction, not add complexity. The goal is simple: make it easier for members to find what they need, and make it easier for operators to focus on what mattersdelivering standout hospitality.
Real-Time Booking, Real Member Value
Todays members expect more than a deskthey expect immediacy, flexibility, and a smooth digital experience. PONT real-time desk and meeting room booking system gives them just that. Members can check availability, reserve a space, and even unlock the doorall from the operators branded mobile app.
Imagine travelling for work and booking a desk in another country with the same app you use back home, says Manuel. Thats the power of network effect.
PONT doesnt just manage spacesit connects them. Through partnerships between operators, the platform allows members to access multiple locations globally, making it a game-changer for flexible workspace networks.
AI That Enhances Human Experience
While AI often sparks fears of cold automation, PONT uses it to make spaces more human. AI should help us do the right things, not just do things faster, Manuel explains. PONT AI helps match members with similar interests, surfaces relevant events, and even assists with search queries like I need a private office in Leeds tomorrow.
Its not about replacing community managersits about giving them time back to create memorable experiences. As Manuel puts it, People will forget what they were told, but theyll never forget how they were made to feel.
Customisation Without Complexity
Operators using PONT can customise everything: cancellation policies, pricing structures, visibility of locations, and integrations with CRMs and accounting tools. Its a system designed not as a silo, but as a bridge between front-of-house experience and back-end efficiency.
Most importantly, operators don’t need to start from scratch. The branded member app comes ready to configure, allowing operators to deliver a high-end experience without the time and cost of building a custom tool.
Supporting the Real Backbone of the Industry
Unlike many platforms chasing large enterprise clients, PONT focuses on supporting the small and mid-sized operatorsthe ones who make up the majority of the market but often lack access to enterprise-grade tools.
Were here to level the playing field, not dominate it, says Manuel. When small operators thrive, the whole industry grows.
Final Thoughts
Whether its through a white-label app, a powerful booking system, or AI tools that spark real connection, PONT is redefining what coworking software should do. Its not just about managing desksits about managing relationships, reputation, and revenue in one cohesive, flexible ecosystem.
If youre a coworking or flexible workspace operator looking for a platform that speaks your language and grows with your business, PONT might just be your missing link.
Ready to see how it works?
Book a short demo with us and discover how PONT can simplify your operations, elevate your member experience, and give you back the time to focus on what truly matters.